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Radiance 2143 Feedback Question Mon, 08 January 2018 15:46 Go to next message
waffles
Messages: 21
Registered: September 2012
Junior Member
(I posted this question over at the AVS Forum, but have not received an answer yet)

I am trying to readout the output resolution of my 2143 via RS232.

Per RS232 documentation ZQO01 give me that information. I have been getting correct results for 1080 and I believe also lower resolutions. However, for
4k signals it still only shows 1920x1080

Here is the Docklight Scripting Readout:
zqo01!o01,2398,1920,1080,0,0<cr><lf>

....despite of what the on-screen info of the Lumagen and my JVC RS520 show (see attached picture).


Any idea what I am missing?
Re: Radiance 2143 Feedback Question Thu, 11 January 2018 15:02 Go to previous messageGo to next message
Gordon, Convergent-AV is currently offline Gordon, Convergent-AV
Messages: 1643
Registered: October 2004
Location: UK
Lumagen Expert
Convergent AV
EMAIL SUPPORT@LUMAGEN.COM and you will likely get a response. I cannot help on this one

Distributor of Lumagen products in EU
WWW.CONVERGENT-AV.CO.UK
Re: Radiance 2143 Feedback Question Thu, 11 January 2018 15:08 Go to previous messageGo to next message
waffles
Messages: 21
Registered: September 2012
Junior Member
Thanks Gordon. Just did.
Re: Radiance 2143 Feedback Question Sat, 13 January 2018 17:37 Go to previous message
waffles
Messages: 21
Registered: September 2012
Junior Member
Quick update to close the loop, in case anyone runs into the same issue. I contacted Lumangen Support directly and Jim responded the same day:


"Try ZQI21. It has the vertical resolution (QQQQ field) and since it was added later it may report correctly at 4k output rate.
If this does not help we can put this on the bug list as it sounds like a bug."


So I tried his recommendation and it has been working great.

There is also an updated RS232 Tech Tip on their website. It adds some information on the commands, and makes some commands (such as ZQI21) easier to read.

____
Axel
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