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radiance xs 576i Sun, 11 November 2012 12:09 Go to next message
stefanelli73 is currently offline stefanelli73
Messages: 10
Registered: November 2012
Location: italy
Junior Member
Hi, i'm Antonio with latest firmware (103012) the reinterlace do not function infact if in ENABLE i choose ON the image tremble, while in OFF not...what is the problem for it?
Re: radiance xs 576i Sun, 11 November 2012 22:33 Go to previous messageGo to next message
Randy Freeman is currently offline Randy Freeman
Messages: 241
Registered: June 2011
Location: Beaverton, OR
Senior Member
LUMAGEN SUPPORT
1. Which Radiance model do you have?

2. In which older SW Rev did re-interlacing work?

3. What brand and model video source are you using?

Randy Freeman
Re: radiance xs 576i Mon, 12 November 2012 08:20 Go to previous messageGo to next message
stefanelli73 is currently offline stefanelli73
Messages: 10
Registered: November 2012
Location: italy
Junior Member
RADIANCE XS
Production 091612
Decoder SKY HD (samsung DSB-P990V) (576P)

[Updated on: Mon, 12 November 2012 14:05]

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Re: radiance xs 576i Mon, 12 November 2012 19:14 Go to previous messageGo to next message
pharkin is currently offline pharkin
Messages: 1519
Registered: November 2004
Location: USA
Lumagen Expert
Lumagen Tech
Seems to be working here on our test case so we may need to narrow things down a bit. Check you reinterlace settings. Do you have Enable set to "On" and Field Order set to "Auto"?

Try firmware 101712 see if reinterlacing works there, then update to 102612 and see if that works.

Also, please email us at support@lumagen and send us your config file if you can.
Re: radiance xs 576i Mon, 12 November 2012 23:08 Go to previous messageGo to next message
Gordon, Convergent-AV is currently offline Gordon, Convergent-AV
Messages: 1643
Registered: October 2004
Location: UK
Lumagen Expert
Convergent AV
check your FIELD FLIP setting. your description of what you are seeing sounds like FIELD FLIP is opposite of what it should be...no idea why that may have happened but it's worth checking.

Distributor of Lumagen products in EU
WWW.CONVERGENT-AV.CO.UK
Re: radiance xs 576i Tue, 13 November 2012 20:28 Go to previous messageGo to next message
stefanelli73 is currently offline stefanelli73
Messages: 10
Registered: November 2012
Location: italy
Junior Member
pharkin wrote on Mon, 12 November 2012 19:14
Do you have Enable set to "On" and Field Order set to "Auto"?


Yes, but also with ENABLE on MANUAL and FIELD ORDER on manual it's the same the image jump every 15-20 seconds before down and then to the center.
Re: radiance xs 576i Tue, 13 November 2012 20:33 Go to previous messageGo to next message
stefanelli73 is currently offline stefanelli73
Messages: 10
Registered: November 2012
Location: italy
Junior Member
Gordon, Convergent-AV wrote on Mon, 12 November 2012 23:08
check your FIELD FLIP setting. your description of what you are seeing sounds like FIELD FLIP is opposite of what it should be...no idea why that may have happened but it's worth checking.

FIELD FLIP is OFF i have used the word "tremble", but it's wrong and with FIELD FLIP ON the image "tremble", but i don't use FIELD FLIP ON but OFF.....the image with ENABLE ON or MANUAL jump (right word) every 15-20 seconds before down and then to the center, while in OFF doesn't, but in this way i can't use the reinterlace.

[Updated on: Tue, 13 November 2012 20:36]

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Re: radiance xs 576i Tue, 13 November 2012 21:07 Go to previous messageGo to next message
pharkin is currently offline pharkin
Messages: 1519
Registered: November 2004
Location: USA
Lumagen Expert
Lumagen Tech
With the problem occurring why don't you take pics of the 3 info screens and post or email to support@lumagen. Just press "ok" on the remote for the first screen, press "ok" again for the 2nd screen, and then again for the third. This might help us troubleshoot it.
Re: radiance xs 576i Tue, 13 November 2012 21:20 Go to previous messageGo to next message
stefanelli73 is currently offline stefanelli73
Messages: 10
Registered: November 2012
Location: italy
Junior Member
With a picture you don't see the problem because the image jump evrey 15-20 seconds and then back normal, so it's a moment...but what is the problem in this case?
Re: radiance xs 576i Tue, 13 November 2012 21:50 Go to previous messageGo to next message
Randy Freeman is currently offline Randy Freeman
Messages: 241
Registered: June 2011
Location: Beaverton, OR
Senior Member
LUMAGEN SUPPORT
You can press the "Ok" button on the Lumagen remote to display the Radiance Info Screen. There are three Info Screens. These screens have information that could help us to solve your issue. Please send us pictures of the three Info Screens.

Randy Freeman
Re: radiance xs 576i Wed, 14 November 2012 19:28 Go to previous messageGo to next message
stefanelli73 is currently offline stefanelli73
Messages: 10
Registered: November 2012
Location: italy
Junior Member
I have send three pictures on support@lumagen.com
Let me know, thanks.

[Updated on: Wed, 14 November 2012 19:29]

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Re: radiance xs 576i Fri, 16 November 2012 13:34 Go to previous messageGo to next message
stefanelli73 is currently offline stefanelli73
Messages: 10
Registered: November 2012
Location: italy
Junior Member
Ok, thanks to support Lumagen i have resolved the problem with GENLOCK on AUTO.
Thank you very much.
Re: radiance xs 576i Wed, 21 November 2012 18:22 Go to previous messageGo to next message
stefanelli73 is currently offline stefanelli73
Messages: 10
Registered: November 2012
Location: italy
Junior Member
Sorry, but also with GENLOCK on AUTO the image every 30 seconds jump, the only mode for this problem is ENABLE:OFF......solutions?
Re: radiance xs 576i Wed, 21 November 2012 19:08 Go to previous messageGo to next message
pharkin is currently offline pharkin
Messages: 1519
Registered: November 2004
Location: USA
Lumagen Expert
Lumagen Tech
You could try a factory reset (press "menu 0999") then set reinterlace back to "On" and see if it works or fails for 576 reinterlacing. This would tell us if your configuration setup is causing a problem. If this factory reset fixed the problem then please email us your configuration file and we could see what is causing the difficulty.

If a factory reset doesn't help then you may just have to stick with "Off" for this source. We would need a STB like yours here in order to debug it further as our sources are working for 576 reinterlacing.

After trying "menu 0999" factory reset, you can just turn your Radiance off and back on to reload your normal settings.
Re: radiance xs 576i Wed, 21 November 2012 20:00 Go to previous messageGo to previous message
stefanelli73 is currently offline stefanelli73
Messages: 10
Registered: November 2012
Location: italy
Junior Member
.....but with factory reset i reset also the other configurations type 1 MEMA, 1 MEMB etc. or only this?
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